Get Help
Need support? Pick the route that fits, and you'll be moving in seconds.
Existing customer? Open a ticket
The fastest way to get help is to open a ticket in our support portal — it goes straight into the helpdesk queue and gets triaged immediately.
Include what's broken, who it affects, and how urgent it is; screenshots help.
Check on an existing ticket
Already submitted something? Log in to the portal to see status, add details, or reply to our engineers.
Emergency? Call us
If your whole office is down, you suspect a security incident, or the problem can't wait for a ticket — call. Phones beat tickets for emergencies, every time.
Call the Sacramento office and tell whoever answers it's an emergency. See contact for all office details.
Not a customer yet?
If you don't have a support agreement with us but you're dealing with IT problems, the best starting point is a free IT assessment — we'll look at what's going on and give you a straight, written answer on how to fix it. You can also just send us a message.